JanjiBayar is committed to protecting the privacy and security of every member's personal data. This Privacy Policy transparently explains how we collect, use, store, and protect your information in accordance with industry best practices and applicable laws in Malaysia.
Six core data protection principles that form the foundation of trust for millions of janjibayar members across Malaysia.
All data transmitted between your device and janjibayar's servers is protected with bank-grade 256-bit SSL encryption, ensuring no third party can intercept your sensitive information.
Your personal and financial information is stored on servers protected by multi-layered firewalls, strict access controls, and round-the-clock security monitoring.
Only specifically authorised staff may access member data, and only for legitimate operational and support purposes. All access is logged and audited regularly.
JanjiBayar has never and will never sell, rent, or trade member personal data to advertisers or any third party for commercial purposes. Your data belongs to you.
All our data management practices comply with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a data subject are always fully respected and protected.
You have the right to access, correct, or request deletion of your personal data at any time. Your request will be processed within 14 business days by our team.
Welcome to JanjiBayar's Privacy Policy. This document outlines our commitment to your privacy and how the janjibayar platform handles the personal information you provide to us.
We understand that privacy matters deeply to every member. That is why janjibayar places data protection as one of the top priorities in our platform operations. This Privacy Policy applies to all services offered through the janjibayar.net website, mobile app, and all our official communication channels.
By registering or using the janjibayar platform, you agree to the terms set out in this Privacy Policy. If you do not agree, please stop using our platform and contact our support team to close your account.
Note: This Privacy Policy should be read together with Terms and Conditions janjibayar, which forms part of the overall agreement between you and our platform.
JanjiBayar collects various types of personal data to enable the platform to operate securely and deliver the best experience to every member. Below is the information we collect and its purpose:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity | Full name, date of birth, identification card number | Age verification & KYC |
| Relationship | Email address, phone number, residential address | Communications & account verification |
| Financial | Bank account details, deposit & withdrawal transaction records | Payment processing & AML |
| Technical | IP address, device type, web browser, log data | Security & fraud prevention |
| Usage | Betting history, games played, session duration | Responsible wagering & service improvement |
| Communications | Support chat records, emails, feedback | Customer support & complaint resolution |
Data Minimisation Principle: We only collect data that is strictly necessary for the stated purposes. We do not collect sensitive information unrelated to platform operations.
The personal data we collect is used solely for the following purposes. Each use is based on a valid legal basis under Malaysia's PDPA:
Unsubscribe Options: You may opt out of marketing communications at any time by updating your communication preferences in your account profile or by contacting our support team.
JanjiBayar takes a highly cautious approach to data sharing. We does not sell member personal data to any party. However, in certain limited situations, we may share information with trusted third parties:
Data Protection Agreement: All third parties that receive janjibayar member data are required to sign a Data Processing Agreement (DPA), ensuring they handle your information to the same rigorous data protection standards we uphold.
We continuously invest in the latest security technologies and processes to keep your personal data protected at all times. Key security measures we have implemented include:
Security Alerts: While we take all reasonable precautions, no system can guarantee absolute security. You also play an important role by keeping your password confidential and avoiding access to your account over unsecured public WiFi networks.
The janjibayar platform uses cookies and similar tracking technologies to enhance user experience and platform security. Below are the types of cookies we use:
You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the janjibayar platform. For the best experience, we recommend allowing essential and functional cookies.
As a janjibayar member, you have the following rights regarding your personal data under Malaysia's PDPA. We fully respect these rights:
Request a copy of the personal data we hold about you. Requests are processed within 14 business days.
Request correction of inaccurate or incomplete data in our records.
Request deletion of your data under certain conditions, subject to statutory retention obligations.
Object to the processing of your data for direct marketing purposes at any time.
Receive your data in a machine-readable format for transfer to another platform.
Request that we restrict the processing of your data in certain circumstances permitted by law.
How to Submit a Request: To exercise any of the above rights, please contact our data protection team via email at [email protected] or via live chat within the platform. We will respond within 14 business days.
JanjiBayar retains your personal data only for as long as necessary for the stated purposes or as required by law. Our general data retention guidelines are as follows:
Once the retention period expires, your data will be securely deleted or anonymised using industry-standard procedures.
The janjibayar platform may contain references to third-party services such as game providers or payment processors. This Privacy Policy applies solely to the janjibayar platform.
We are not responsible for the privacy practices of third-party platforms or services. We recommend reading the Privacy Policy of each platform you access separately to understand how they handle your personal data.
Reminder: janjibayar has no control over the content or privacy practices of third-party platforms. Please exercise caution and review their privacy policies before providing any personal information.
JanjiBayar reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology used. Whenever the Privacy Policy is updated:
We encourage you to review this page regularly to stay informed about how we protect your information.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer (DPO):
If you are not satisfied with how we handle your privacy complaint, you have the right to file a complaint with the Department of Personal Data Protection Malaysia or the relevant regulatory body.
Privacy FAQ: For answers to frequently asked questions about privacy and account security at janjibayar, please visit our FAQ page for more information.
With bank-grade encryption, full PDPA compliance, and an unwavering commitment to your privacy, janjibayar is the betting platform you can truly trust.